- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530

COMMUNITY IMPACT
GREAT THINGS HAPPEN WHEN WE PULL TOGETHER
As a major driver of business and economic growth in towns and cities across the eastern United States, Norfolk Southern takes seriously the role we play in helping communities thrive.
We know our impact is greatest when we are authentic to the values and priorities of our company. That’s why we are focused on building relationships and making investments that promote safe and sustainable operations, develop the local workforce, and build strong, thriving communities.
As we pursue these efforts, our commitment to diversity, equity, and inclusion, which is inextricably woven into all aspects of our business, is reflected in the types of programs and organizations we prioritize and support. And because inclusion starts with our people, we empower every NS employee to engage with their own local community in ways that are meaningful to them.
Last year, Norfolk Southern contributed nearly $9.5 million dollars to charitable organizations across our network.
Our Focus Areas
Norfolk Southern is focused on building relationships and making investments that promote safe and sustainable operations, develop the local workforce, and build strong, resilient communities.
SEE OUR FOCUS
2022 Highlights
In 2022, NS awarded $1 millions in grants to a diverse group of fifty-seven non-profits in the Hampton Roads region. The grants further Norfolk Southern's legacy of supporting people and families in the communities it serves.