Company Overview

Since 1827, we've been moving the goods and materials that power the U.S. economy. Customer-centric and operations-driven, we are dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.

Who We Are

Guided by Clear Values, We Deliver for America

Running a railroad takes vision. Ours is focused on moving America's economy with resilient service, sustainable growth, and uncompromising safety.

Our Vision & Values
Railroad Industry leader Norfolk Southern’s president Alan Shaw standing in front of a train

Our history spans nearly two centuries. Ever since the early days of American railroading, we've been laying the foundation that powers our country's cities, towns, and infrastructure.

Today, we're building the railroad of the future. We operate one of the most expansive rail networks in the country, guided by our commitment to our customers and the communities we serve.

Leading the Future of Reliable Rail

To us, success means operating safely, delivering for customers and communities, and growing sustainably for tomorrow.

  • Norfolk Southern railroad employee in the transportation industry inspecting a train

    Safety

    Everything starts with safety. Serving customers and communities safely isn't just what we do. It's who we are.

    Explore Safety
  • A man and women in the transportation industry look at a server

    Technology

    From AI to machine learning to edge computing, our team is constantly advancing the safety and efficiency of rail.

    See Our Innovations
  • Photo of light filtering through the trees at Norfolk Southern’s Brosnan Forest

    Sustainability

    To us, sustainability means business. As the most sustainable way to ship freight over land, we can help you reduce carbon emissions, meet sustainability goals, and grow your business.

    Meet Your Goals

BY THE NUMBERS

HOW WE MOVE THE WORLD

We invest significantly in our workforce and infrastructure to safely deliver resilient service for our customers. Because it's not just about the numbers. It's about moving the world

NS Fact Sheet

19,500

Route miles across 22 states and the District of Columbia, connecting 800 industrial sites, 175 warehouses, and 43 ports.

19,300

Talented conductors, engineers, and employees committed to safe, efficient rail transport.

$1.5 BILLION

In capital investments including locomotives, freight cars, tracks, and bridges in one year.

Our Leadership

Delivering on Our Values

From our executives to our board of directors, our leaders drive our company's vision, grounded in our shared values, as we lay tracks for the railroad of the future.

See Our Leadership
Front view of two Norfolk Southern transportation industry employees shaking hands

EMPOWERING POSITIVE CHANGE

Powering the railroad of the future is about more than service. It’s about people.

Forging a Better Tomorrow

We care about each other, our customers, our partners, the communities we serve, and the planet we call home. That’s who we are, in everything we do, and our decisions reflect our values.

Commitment in Action
Person standing on the front of railroad industry leader Norfolk Southerns eco locomotive

Diversity, Equity, & Inclusion

An inclusive workplace where everyone’s experience and perspective is valued makes for a stronger company with a brighter, more innovative, successful future.

Our Pledge
Diverse group of five transportation leaders work together in an office

In Your Community

Relationships are built on trust. That's why we support the communities where we operate and empower our workforce to do the same, all while putting safety first in all we do.

Our Programs
Two railroad industry employees planting a tree, fostering sustainability and growth in your community

Find Your Future

From field ops to corporate to IT, careers at Norfolk Southern move the world.

View Open Positions
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PARTNER WITH US

We link customers and communities to the marketplaces of the world.

We Help Customers Thrive

We move freight safely, reliably, and efficiently to help our customers grow and reduce their carbon emissions.

See How We Operate
A man and women stand in front of a computer screen discussing the transportation industry

How Rail Shipping Works

See how our rail network connects with ports, trucking companies, and other railroads to deliver for you.

Learn About Rail Shipping
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Industries Served

From automobiles to agricultural products and beyond, we move it all. See what rail shipping can do for your industry.

View All Industries
Aerial view of multiple transportation industry rail shipping containers on railroad track