- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
SUPPLIER POLICIES
NS purchases equipment, material, and services at the lowest overall cost, consistent with accepted standards for quality and services. We develop cost-effective standards and specifications to negotiate procurements and schedule delivery of equipment, material, and services.
Purchase Order Terms & Conditions
Material Freight Routing Instructions
Avetta - Vendor Safety Program
Operating Guidelines for Contractors
Electronic Data Interchange Agreement
NS EDI suppliers must sign an Electronic Trading Agreement to receive purchase orders via EDI, which replaces paper communications with electronic communications. All existing terms, conditions, and agreements between the parties are unaffected. The NS Purchase Order Terms & Conditions and NS Material Freight Routing Instructions which are included with every purchase order, are also included as attachments to the Electronic Data Interchange Agreement.
Sourcing Sustainability Statement
Norfolk Southern is committed to sustainability by being a responsible steward of the environment and helping to protect the communities where we operate and source materials. We strive to partner with companies that hold the same ideals through their demonstration of sustainable projects and policies.
Some of NS’ business operations likely constitute the manufacturing of products for sale, making it necessary for NS to investigate and report on the presence of any “conflict minerals” (in general, tungsten, tin, tantalum and/or gold) in those products. NS suppliers should be aware of, and prepared to assist NS in carrying out, the NS conflict minerals policy.
Supplier Diversity
Please visit our Supplier Diversity page for more information, and to download the NS Supplier Diversity Program Brochure.